Booking an appointment

How do I redeem a voucher when booking?


Enter the code in the payment step. The amount is deducted from the price straight away.

How it works

  1. Book as usual up to the Payment step.
  2. Tap Enter voucher code and type in the code.
  3. Tap Check. If the code is valid, the amount is deducted immediately.
  4. Complete the booking.

If the voucher is worth more than the appointment costs, the rest stays on the voucher as a balance.

The code is not accepted

  • "Not found" or "invalid": Check the spelling. 0 and O as well as 1 and I are easily mixed up.
  • "Expired" or "no longer active": The voucher can no longer be redeemed.
  • "Balance used up": The voucher has already been redeemed in full.
  • "Not valid for this salon": Some vouchers are only valid at one particular salon.
  • "Too many failed attempts": Wait 15 minutes and then try again.

Where do I see my vouchers?

In your Profile under Your vouchers – with the code and the remaining balance.

Last updated on 12 October 2026

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