How do I redeem a voucher when booking?
Enter the code in the payment step. The amount is deducted from the price straight away.
How it works
- Book as usual up to the Payment step.
- Tap Enter voucher code and type in the code.
- Tap Check. If the code is valid, the amount is deducted immediately.
- Complete the booking.
If the voucher is worth more than the appointment costs, the rest stays on the voucher as a balance.
The code is not accepted
- "Not found" or "invalid": Check the spelling. 0 and O as well as 1 and I are easily mixed up.
- "Expired" or "no longer active": The voucher can no longer be redeemed.
- "Balance used up": The voucher has already been redeemed in full.
- "Not valid for this salon": Some vouchers are only valid at one particular salon.
- "Too many failed attempts": Wait 15 minutes and then try again.
Where do I see my vouchers?
In your Profile under Your vouchers – with the code and the remaining balance.
Last updated on 12 October 2026