How do I reach support?
The quickest way is a report straight from the app – we then see right away which salon it concerns.
Sending a report
- Tap More at the bottom.
- Open Help & contact.
- Tap New report.
- Choose what it is about – a problem, a question about payments, feedback or a feature request – and describe your request.
Attach a screenshot if possible. For questions about an appointment, the date and the guest's name help us.
Replies and history
Our reply appears under Help & contact → My reports. There you see the status of each request and the full history.
You can't get into the app
Then send us an e-mail. The address is at the bottom of this page. State the name of your salon and the e-mail address of your account.
Last updated on 12 October 2026