Account and support

How do I delete my salon account?


You delete the account under More → My account. Deleting is final.

Deleting the account

  1. Tap More at the bottom.
  2. Open My account.
  3. Tap Delete Account.
  4. Read the notes, type DELETE to confirm, and confirm.

What happens when you delete?

  • Your account is deactivated permanently; you can no longer sign in.
  • Your personal data is anonymised.
  • Your salon is taken offline and is no longer visible to guests.
  • A running subscription is ended.

Deleting cannot be undone. Records we have to keep for legal reasons – such as invoices – remain stored for the prescribed period.

Do this first

  • Cancel open appointments or still honour them; your guests are not notified automatically.
  • Wait for pending payouts.
  • Download any invoices you need.

Just a break?

Then Pause Salon is enough – it can be undone at any time.

How to have your account deleted without the app is described on the page Delete account.

Last updated on 12 October 2026

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