Account and support

How do I pause my salon?


A paused salon takes no new bookings. Existing appointments remain in place.

Pausing the salon

  1. Tap More at the bottom.
  2. Open My account.
  3. Tap Pause Salon and confirm.

What happens then?

  • Your salon is hidden from search.
  • Guests cannot book new appointments.
  • Appointments already confirmed remain in place and visible in the calendar.

Reactivating the salon

Tap Reactivate Salon in the same place. Your salon appears in search again immediately.

Tip: For just a few days off you don't need to pause the salon. Block the time in the Calendar or mark the days as closed in the Opening Hours.

Last updated on 12 October 2026

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