Managing a booking

How can I reschedule my appointment?


You reschedule appointments yourself under Bookings – as long as the salon's deadline allows it.

How to reschedule

  1. Open Bookings and tap the appointment.
  2. Tap Reschedule.
  3. Choose a new day and a new time.
  4. Confirm the change.

The salon is notified automatically. Your old slot becomes free again.

Rescheduling is no longer possible

Each salon decides until when an appointment may be moved. Once that deadline has passed, the app shows this on the appointment. In that case contact the salon directly – it can often still change the appointment. The contact details are shown on the appointment.

The time I want is not offered

Only times when the salon is open and the chosen person is free are shown. Try a different day or, if possible, a different person.

Tip: If something comes up at short notice, rescheduling is usually the better choice than cancelling – no cancellation fee applies when you move an appointment.

Last updated on 12 October 2026

Was this helpful?

More articles on this topic

Didn't find what you need?

Write to us – we'll get back to you as soon as possible.

You need to be signed in for this.