Why can't I leave a review?

Possible reasons

• The appointment hasn't taken place yet. You can only review it afterwards.
• The appointment isn't completed yet. The salon has to mark it as attended. This usually happens the same day.
• The appointment was cancelled. Cancelled appointments cannot be reviewed.
• You have already reviewed the appointment. There is one review per appointment.
• The review period has expired. A review is only possible for a limited time after the appointment.

Having a review changed or removed

You find your reviews in your Profile under Feedback. If you would like a review corrected or removed, write to us via Profile → Support → New report and name the salon and the date.

Reporting someone else's review

If you consider a review offensive or false, report it to us the same way. We will look into it.